O’CONNOR, Rory V.; COLEMAN, Gerry. Ignoring "Best Practice": Why Irish Software SMEs are Rejecting CMMI and ISO 9000. Australasian Journal of Information Systems, Australia, v. 16, n. 1, 2009. DOI: 10.3127/ajis.v16i1.557. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/557. Acesso em: 3 may. 2026.