JOHNSTONE, David; TATE, Mary. Improving IT project governance: A reflective analysis based on critical systems heuristics. Australasian Journal of Information Systems, Australia, v. 21, 2017. DOI: 10.3127/ajis.v21i0.1227. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/1227. Acesso em: 7 dec. 2025.