ROY, Sanjit K.; SINGH, Gaganpreet; SHABNAM, Saadia. Modelling Customer Engagement Behaviour in Smart Retailing: Modelling Customer Engagement Behaviour. Australasian Journal of Information Systems, Australia, v. 25, 2021. DOI: 10.3127/ajis.v25i0.2967. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/2967. Acesso em: 3 dec. 2025.