HUGHES, Jim; WOOD-HARPER, Trevor. Addressing Organisational Issues in Requirements Engineering Practice: lessons from action cases. Australasian Journal of Information Systems, Australia, v. 6, n. 2, 1999. DOI: 10.3127/ajis.v6i2.293. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/293. Acesso em: 15 nov. 2025.