HAYNES, John. Practical and Tacit Knowing as a Foundation of Information Systems. Australasian Journal of Information Systems, Australia, v. 6, n. 2, 1999. DOI: 10.3127/ajis.v6i2.306. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/306. Acesso em: 26 dec. 2025.