HOLLINGSWORTH, I.P.; KEOGH, W.; ATKINS, M.H. Applying Quality Costs in a Software Development Environment. Australasian Journal of Information Systems, Australia, v. 6, n. 2, 1999. DOI: 10.3127/ajis.v6i2.307. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/307. Acesso em: 15 nov. 2025.