BENEDICT, Conrad; BOWEN, Paul; FERGUSON, Colin; ROHDE, Fiona. The Effects of Normalisation of the Satisfaction of Novice End-User Querying Databases. Australasian Journal of Information Systems, Australia, v. 4, n. 2, 1997. DOI: 10.3127/ajis.v4i2.355. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/355. Acesso em: 6 dec. 2025.