BALBO, Sandrine; BENTLEY, Todd; COLLINGS, Penny. Human-Computer Interaction in Information Systems. Australasian Journal of Information Systems, Australia, v. 13, n. 2, 2006. DOI: 10.3127/ajis.v13i2.42. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/42. Acesso em: 14 nov. 2025.