BAKER, Megan; ROUSE, Anne. Software Quality Certification: identifying the real obstacles. Australasian Journal of Information Systems, Australia, v. 3, n. 2, 1996. DOI: 10.3127/ajis.v3i2.381. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/381. Acesso em: 7 dec. 2025.