KOCK JR, N.; MCQUEEN, R. Groupware and Business Process Improvement: technology enabled organisational learning. Australasian Journal of Information Systems, Australia, v. 3, n. 2, 1996. DOI: 10.3127/ajis.v3i2.385. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/385. Acesso em: 21 nov. 2024.