VON HELLENS, Liisa. Quality Management Systems in Australian Software Houses: some problems of sustaining creativity in the software process. Australasian Journal of Information Systems, Australia, v. 3, n. 1, 1995. DOI: 10.3127/ajis.v3i1.391. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/391. Acesso em: 6 dec. 2025.