SWATMAN, Paula. Business Process Redesign Using EDI: the BHP steel experience. Australasian Journal of Information Systems, Australia, v. 1, n. 2, 1994. DOI: 10.3127/ajis.v1i2.422. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/422. Acesso em: 5 dec. 2025.