SHANKS, G. Guidelines for Conducting Positivist Case Study Research in Information Systems. Australasian Journal of Information Systems, Australia, v. 10, n. 1, 2002. DOI: 10.3127/ajis.v10i1.448. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/448. Acesso em: 15 oct. 2024.