MENDOZA, Antonette; CARROLL, Jennie; STERN, Linda. Software appropriation over time: from adoption to stabilization and beyond. Australasian Journal of Information Systems, Australia, v. 16, n. 2, 2010. DOI: 10.3127/ajis.v16i2.507. Disponível em: https://ajis.aaisnet.org/index.php/ajis/article/view/507. Acesso em: 19 apr. 2026.