Bellucci, Emilia, Lasitha Dharmasena, Lemai Nguyen, and Hanny Calache. “The Effectiveness of SMS Reminders and the Impact of Patient Characteristics on Missed Appointments in a Public Dental Outpatient Clinic”. Australasian Journal of Information Systems 21 (March 8, 2017). Accessed November 24, 2024. https://ajis.aaisnet.org/index.php/ajis/article/view/1405.