Sugianto, Ly Fie, Chuying Cheng, Carly Moulang, and Brett Considine. “The Role of Enterprise Social Media During the COVID-19 Pandemic: Insights from Leaders’ Experience”. Australasian Journal of Information Systems 27 (October 18, 2023). Accessed November 23, 2024. https://ajis.aaisnet.org/index.php/ajis/article/view/4331.