Doolin, Bill, Angsana A. Techatassanasoontorn, Lena Waizenegger, and Erin Wallace-Carter. “Theorising Robotic Process Automation As Socio-Technical Change: A Process Study”. Australasian Journal of Information Systems 29 (October 13, 2025). Accessed January 19, 2026. https://ajis.aaisnet.org/index.php/ajis/article/view/5451.