Consumption of Multiple Concurrent Identities: the need from the instant messaging virtual community

Authors

  • Minh Tran
  • Yun Yang
  • Gitesh Raikundalia

DOI:

https://doi.org/10.3127/ajis.v11i2.121

Keywords:

OZCHI, instant messaging, identity, survey

Abstract

In recent years, Instant Messaging (IM) has become one of the most growing online communities, reaching millions of users at home and at work worldwide. As the community expands, assuming more than one identity at the same time becomes a common behaviour of IM users. This paper reports our ongoing research on support for multiple concurrent identities (MCI’s). Our study used an online survey and face-to-face interviews to identify user needs in supporting MCI’s in IM. The study has identified five themes including single nickname, multiple avatars, multiple statuses, boundary control and interoperability. Reflecting on these themes, we propose a framework of MCI support in IM.

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How to Cite

Tran, M., Yang, Y., & Raikundalia, G. (2004). Consumption of Multiple Concurrent Identities: the need from the instant messaging virtual community. Australasian Journal of Information Systems, 11(2). https://doi.org/10.3127/ajis.v11i2.121

Issue

Vol. 11 No. 2 (2004): Theme: Selected papers from the OZCHI conference

Section

Selected Papers from the Australian Conf on Human Computer Interaction (OZCHI)

License

AJIS publishes open-access articles distributed under the terms of a Creative Commons Non-Commercial and Attribution License which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and AJIS are credited. All other rights including granting permissions beyond those in the above license remain the property of the author(s).