A Process Model for Establishing Business Process Crowdsourcing

Authors

  • Nguyen Hoang Thuan Faculty of Information Technology Can Tho University of Technology 256 Nguyen Van Cu street, Can Tho city
  • Pedro Antunes School of Information Management Victoria University of Wellington PO Box 600, Wellington
  • David Johnstone School of Information Management Victoria University of Wellington PO Box 600, Wellington

DOI:

https://doi.org/10.3127/ajis.v21i0.1392

Keywords:

Business Process Crowdsourcing, Crowdsourcing, Design Science, Process Model

Abstract

Crowdsourcing can be an organisational strategy to distribute work to Internet users and harness innovation, information, capacities, and variety of business endeavours. As crowdsourcing is different from other business strategies, organisations are often unsure as to how to best structure different crowdsourcing activities and integrate them with other organisational business processes. To manage this problem, we design a process model guiding how to establish business process crowdsourcing. The model consists of seven components covering the main activities of crowdsourcing processes, which are drawn from a knowledge base incorporating diverse knowledge sources in the domain. The built model is evaluated using case studies, suggesting the adequateness and utility of the model.

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Published

2017-06-22

How to Cite

Thuan, N. H., Antunes, P., & Johnstone, D. (2017). A Process Model for Establishing Business Process Crowdsourcing. Australasian Journal of Information Systems, 21. https://doi.org/10.3127/ajis.v21i0.1392

Issue

Vol. 21 (2017)

Section

Research Articles

License

AJIS publishes open-access articles distributed under the terms of a Creative Commons Non-Commercial and Attribution License which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and AJIS are credited. All other rights including granting permissions beyond those in the above license remain the property of the author(s).