Simplifying Sensemaking: Concept, Process, Strengths, Shortcomings, and Ways Forward for Information Systems in Contemporary Business Environments

Authors

  • Morteza Namvar University of Wollongong
  • Jacob L. Cybulski Deakin University
  • Cynthia Su Chen Phang Swinburne University of Technology
  • Yaw Seng Ee Swinburne University of Technology
  • Kevin Tee Liang Tan Swinburne University of Technology

DOI:

https://doi.org/10.3127/ajis.v22i0.1654

Keywords:

Sensemaking, Decision making, Information systems, Concept, Process, Strengths, Limitations, Future research directions

Abstract

Sensemaking is a popular and useful organizational behavior concept that is gaining visibility in the field of information systems. However, it remains relatively unknown compared to more established information systems concepts like technology acceptance and resistance. To enhance and propel greater use of sensemaking in information systems, this article offers a systematic explanation of sensemaking, specifically focusing on its concept, process, strengths, and shortcomings, as well as discussing ways forward for information systems in contemporary business environments.

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Published

2018-01-22

How to Cite

Namvar, M., Cybulski, J. L., Phang, C. S. C., Ee, Y. S., & Tan, K. T. L. (2018). Simplifying Sensemaking: Concept, Process, Strengths, Shortcomings, and Ways Forward for Information Systems in Contemporary Business Environments. Australasian Journal of Information Systems, 22. https://doi.org/10.3127/ajis.v22i0.1654

Issue

Section

Research Notes on revisiting concepts and theories in IS