The Impact of Ambivalent Perception of Bureaucratic Structure on Cyberloafing

Authors

  • Prakriti Soral Indian Institute of Management Kozhikode, India
  • Jithesh Arayankalam Indian Institute of Management Kozhikode, India
  • Jatin Pandey Indian Institute of Management Indore, India

DOI:

https://doi.org/10.3127/ajis.v24i0.2087

Keywords:

cyberloafing, enabling bureaucracy, coercive bureaucracy, organizational identification, work engagement

Abstract

Cyberloafing, defined as the use of the Internet for personal use at the workplace, is emerging as a serious concern for organizations as it disrupts the attainment of organizational objectives. A systematic literature review, conducted as a part of this research, of antecedents of cyberloafing behaviour show that research exploring the relationship between the perception of organizational structure and cyberloafing is at a nascent stage. Acknowledging the underexplored state of research in this area, we investigated this relationship through a quantitative study using a sample of 201 employees, and the containment theory as the base. Our study results indicate that an ambivalent perception of the bureaucratic structure has a differential impact on the cyberloafing activities through serial mediation of two important attitudes, namely organizational identification and work engagement. Theoretical and practical implications are also discussed.

Author Biographies

Prakriti Soral, Indian Institute of Management Kozhikode, India

Organizational Behaviour and Human Resource Management

Jithesh Arayankalam, Indian Institute of Management Kozhikode, India

Information Technology and Systems

Jatin Pandey, Indian Institute of Management Indore, India

Organizational Behaviour and Human Resource Management

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Published

2020-04-13

How to Cite

Soral, P., Arayankalam, J., & Pandey, J. (2020). The Impact of Ambivalent Perception of Bureaucratic Structure on Cyberloafing. Australasian Journal of Information Systems, 24. https://doi.org/10.3127/ajis.v24i0.2087

Issue

Vol. 24 (2020)

Section

Research Articles

License

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