A Capabilities Analysis of E-Fulfilment Businesses: transformation in the logistics industry

Authors

  • Janice Burn
  • Paul Alexander

DOI:

https://doi.org/10.3127/ajis.v13i1.77

Keywords:

ecommerce, United Kingdom, methodology

Abstract

This paper reports on the evaluation of practices of 48 leading e-fulfillment suppliers in the UK. Initial findings suggest that while a comprehensive model of e-fulfilment is validated these organisations are also providing services not previously recognised as e-fulfilment capabilities by the literature. This leads to the development of a staged model of transformation, which implies that the industry will embrace radical change in some sectors and lead to a new definition of e-fulfillment businesses. More in depth investigation leads to a proposed definition, and a methodology to measure the degree of transformation.

Downloads

Published

2005-11-01

How to Cite

Burn, J., & Alexander, P. (2005). A Capabilities Analysis of E-Fulfilment Businesses: transformation in the logistics industry. Australasian Journal of Information Systems, 13(1). https://doi.org/10.3127/ajis.v13i1.77

Issue

Vol. 13 No. 1 (2005)

Section

Research Articles

License

AJIS publishes open-access articles distributed under the terms of a Creative Commons Non-Commercial and Attribution License which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and AJIS are credited. All other rights including granting permissions beyond those in the above license remain the property of the author(s).